How to check the app version and report a problem

Acerca de shows which version of DeusRex you are running. It is the first thing support will ask for when you report a problem: the same screen can behave differently between two versions, and without that detail the investigation starts blind.

Steps

  1. Open your user menu — your name, at the very bottom of the sidebar.

    Step 1

  2. Choose Acerca de.

    Step 2

  3. You will see three details:

    • The version — the large number, for example v0.2.0.
    • Commit — the exact code the version was built from.
    • Publicado — when it was published.

    Step 3

  4. Press Copiar. The version and the commit are copied together, on a single line, ready to paste into your message to support.

    Step 4

  5. Press Contactar soporte and paste that line along with what happened.

Tips

  • Novedades de esta versión takes you to the changelog: check it before reporting something, because sometimes the change was deliberate.
  • If you see a coloured tag in the top right with a name like local or dev, you are not on the production platform but in a test environment. In production that tag does not appear — its absence is the signal that you are where you should be.
  • Always paste the version when reporting. A problem already fixed in a newer version is resolved by asking you to reload, and that is only known by comparing the number.