How to reschedule or cancel an appointment

You can move an appointment to another time or cancel it; the slot becomes available right away for other patients.

Steps

1. Open Appointments and click the appointment.
2. To move it, choose Reschedule and select the new day and time (or drag it on the calendar).
3. To cancel it, choose Cancel and indicate the reason if applicable.
4. Save. If the patient has an email, they receive a notification of the change.

Tip

Canceling frees up the slot but keeps the record of the appointment, useful for tracking no-shows.