How to charge for advance payment on a reservation
You can require the patient to pay when booking. This reduces no-shows: if they don’t pay, the appointment is not confirmed.
Steps
- Open Your Business → Services and edit the service.
- Enable advance payment and confirm that it has a price.
- Save.
What happens when booking
- Upon confirmation, the patient is sent to the payment gateway (Stripe).
- If the payment is successful, they see a confirmation page and the appointment enters your calendar.
- If they cancel the payment, they see a warning and the appointment is not created.
- Free services or those without advance payment are confirmed directly, without going through the payment gateway.
Tip
Reserve advance payment for high-demand services or first appointments: that’s where no-shows hurt the most.