How availability and schedules work

The slots the patient sees when booking come from each professional’s schedule and the service duration. The calendar prevents conflicts automatically.

How it’s calculated

• The calendar is enabled when the professional is chosen: each person has their own schedule.
• Only available slots are shown; a time slot that is already booked disappears for the next patient (no double booking).
• Exception days (unavailable) remain blocked.
• An exception with a special schedule shows only those slots.

Steps to configure it

1. In Team Management, open the professional and define their weekly schedule.
2. Add exceptions for vacations, holidays, or special schedules.
3. The service duration defines how long each slot is.

Tip

Keep your exceptions up to date before vacations or conferences: it’s the way to avoid being booked when you’re not available.