How to manage frequently asked questions
Frequently asked questions (FAQs) answer common doubts from your patients and power your public website and the assistant’s automatic responses.
Steps
- Open Your Business → Frequently Asked Questions.
- Click New question.
- Write the question and its answer.
- Arrange them and save.
With AI
- Generate FAQs: click Generate FAQs to have AI suggest a set of questions and answers based on your business; review them and save the ones that work.
- Improve answer with AI: polish the wording of a specific answer.
Tip
Write your answers as you would speak to a patient: the AI assistant uses them to reply on social media and WhatsApp.